Welcome to the Patient Choice Home Delivery Service

Ordering your prescription with patientchoice.net


Thank you for using the Patient Choice website to order your prescription appliances.  For help with setting up your account, please contact us on 0800 862 0686.  Once you are registered, you can create an account on this system to view the catalogue of the site and place orders. 


Items come in a set quantity.  If you do not know how many items are in a pack you can find this information on the project page, under Additional Information.

Searching for your product

We list all prescription ostomy and urology products currently available on the NHS Drug Tariff.

If you know the product code type it into the search box at the top of each page.  If you cannot find it, or there are spaces in it, use the Advanced Search facility instead which can be found at the bottom of the page.  Please let us know if you cannot find your product or if there are any errors on the product page.

If you want to browse to the product you can navigate through the catalogue. There are thousands of appliances, so we have some filters to help you search.  For example, if you navigate to the colostomy pages you can see there are over 150 products.  Down the left-hand side, you will see that you can narrow your search down; for example, to see just the convex bags in that category. Some products may appear in more than one place. You can choose to display 12, 24, or 36 items in a page, in grid or in list form. Once you have chosen your product you will be able to choose options if there are any, for example size of bag and size of cut.

Add to current order

Follow the instructions you see on the screen. Make sure that the quantities are for the number of boxes or packs you need and remember to order your complimentary items such as or your disposable bags and wipes.  To make ordering complimentary items easy, we have added them as their own heading on the navigation bar.

Go to order screen

This will take you to the checkout process where you will confirm your details.  There is a section where you can provide additional information, such as changes to your cutting template.

Repeating your order

Your order history is kept in your account, so it is easy to repeat your orders.  You may also wish to keep the links to the items you use in your Favourites section.